Supacasi Cookie Policy

At Supacasi, we use cookies and similar technologies to make supacasi.com work properly, to remember your preferences, and to understand how you interact with our games and services. This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use. By continuing to browse Supacasi Casino, you agree to our use of cookies as described below, unless you adjust your browser settings to refuse them.

What Are Cookies

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit our website. We at Supacasi use cookies to recognise your device on return visits, store your language and currency preferences, keep you logged into your account, and gather information about how our site is used so that we can keep improving it. Cookies cannot access other files on your device, and they cannot carry viruses or install malware.

Session Cookies and Persistent Cookies

We use two main categories of cookies. Session cookies are temporary and are erased once you close your browser; we rely on them to keep your session active while you play, for example while placing bets or navigating between our casino, live casino, and sportsbook sections. Persistent cookies remain on your device for a set period or until you delete them manually, and our Supacasi platform uses them to remember your login details, your chosen locale among our eight supported languages, and your display settings so you do not need to re-enter them on every visit.

Why We Use Cookies

Our VegasHero-style cookie practice (applied here under the Supacasi brand) serves several purposes that help us operate a secure and user-friendly site. We use cookies to:

• Keep you securely signed in to your account while you browse our 13,310 RNG games, live casino tables, and sportsbook;
• Remember your preferred currency among EUR, USD, GBP, AUD, CAD, NZD, NOK, JPY, BRL, RUB, and your selected cryptocurrency wallet options;
• Store your language preference across our localisations, including Deutsch, suomi, norsk, portugues, francais, italiano, and espanol;
• Analyse traffic patterns and page performance so we can fix errors and improve loading speed;
• Measure the effectiveness of our promotions, such as our Welcome Casino Package and ongoing reload offers, and ensure bonus terms are applied correctly to your account;
• Detect unusual account activity, including attempts to disguise or interfere with your IP address, which we treat seriously under our responsible gaming and anti-fraud obligations;
• Support our advertising partners in showing you relevant content on third-party sites, where permitted by your consent settings.

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for Supacasi Casino to function. Without them, you would not be able to log in, make a deposit, place a bet, or navigate securely between pages. We do not require your consent for strictly necessary cookies because our site cannot operate correctly without them.

Functional Cookies

Functional cookies allow our Supacasi platform to remember choices you make, such as your preferred currency, your time zone, and whether you have already dismissed a welcome message. These cookies make your visit more personalised and convenient.

Performance and Analytics Cookies

We at Supacasi use analytics cookies to collect information about how visitors use our site, including which pages are visited most often and whether any error messages appear. We use this data in aggregate form, and it does not identify you personally. This helps us refine our game library, currently spanning 101 providers, and streamline our cashier and verification processes.

Advertising and Targeting Cookies

These cookies are set through our site by advertising partners and are used to build a profile of your interests so that you see advertisements for Supacasi that are relevant to you on other websites. They also help us measure the success of marketing campaigns and avoid showing you the same advertisement repeatedly.

Third-Party Cookies

Some cookies on supacasi.com are placed by third parties, including payment processors, analytics providers, and marketing partners. Our payment processor, Fodenmacko Trading Co. Limited, and other service providers may set their own cookies when you interact with payment forms or support widgets embedded on our pages. We do not control these third-party cookies directly, and we recommend you review the respective third parties' own cookie and privacy policies for further detail.

How You Can Manage Cookies

You have the right to decide whether to accept or reject cookies. When you first visit Supacasi, we present a cookie banner where you can accept all cookies, reject non-essential cookies, or customise your preferences by category. You can also manage or delete cookies at any time through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually;
• Block third-party cookies;
• Block cookies from particular sites;
• Block all cookies from being set;
• Delete all cookies when you close your browser.

Please note that if you choose to block or delete cookies, certain features of our Supacasi Casino may not work as intended, and you may be required to re-enter your login details or preferences more frequently.

Cookies and Your Account Security

We rely on certain cookies to help safeguard your account, verify your identity during login, and detect suspicious activity, such as attempts to mask or interfere with your device's IP address, including through VPN use. As outlined in our broader terms, disguising your IP address may result in suspension of your account, voided winnings, or termination of our agreement with you. Cookies play a role in helping us enforce these protections fairly and consistently.

Cookies Used for Responsible Gambling Tools

Where we offer self-exclusion, deposit limits, or reality check reminders, cookies may be used to ensure these settings are applied consistently across your sessions on supacasi.com. We encourage you to make use of these tools if you would like greater control over your play.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own data practices. Any changes will be posted on this page, and where appropriate, we will notify you through the website or via email. We encourage you to review this page periodically so that you remain informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact our support team at [email protected]. Our customer support is available 24/7 via live chat and email, and we are happy to clarify any aspect of how we collect and use cookies on our site.